Privacy Policy

Last updated: November 1, 2026

This page explains what information Clearcrest Plumbing & Drain collects on draincleaningorangeca.com, how we use it, and the choices you have. If you have a question, call (657) 337-7640.

Information you give us

When you send the request form, we collect:

• Your name
• Your phone number
• Your ZIP code
• What you tell us about your drain problem
• Whether water is backing up right now

The form is delivered to our email inbox through FormSubmit, a form email service. The page you sent it from is included so we know which service you need.

When you call us, your phone number and basic call details (such as the time and length of the call) may be logged by our phone service. This helps us call you back if a call drops or is missed.

Information collected automatically

Like most websites, our web host keeps basic technical logs when you visit. These can include your IP address, browser type, the page you asked for and the time. Logs help keep the site safe and working.

We do not use advertising trackers on this site. We do not use cookies to follow you to other websites.

How we use your information

We use your information to:

• Call or text you back about your request
• Confirm that we serve your area
• Schedule and complete the drain work
• Answer questions about a job we did
• Keep the website safe and fix problems

When we share information

We share your details only with the people who need them to help you, such as the technician or service team who handles your job. We may also share information if the law requires it.

We do not sell your personal information. We do not share it for other companies' marketing.

Maps and links to other websites

Some pages show a Google map of our service area. Google may collect information when the map loads, under the Google Privacy Policy. Some pages also link to official sites, such as the City of Orange or the Contractors State License Board. Those sites have their own privacy rules.

How long we keep information

We keep request and job details only as long as we need them to serve you, answer questions about past work, and meet legal or tax rules. Then we delete them.

Your choices

You can ask us to:

• Tell you what information we have about you
• Correct information that is wrong
• Delete your information, unless we must keep it by law

To make a request, call (657) 337-7640 or use the contact page. We will not treat you differently for asking.

Children

This website is for adults who need drain service. We do not knowingly collect information from children under 13.

Changes to this policy

If we change this policy, we will update the date at the top of this page.

Questions? Call (657) 337-7640.